E-Vendor Payment Documentation
Grow your business. Get paid from anywhere.
Overview
With Vidaripay’s E-Vendor system, you can accept payments from customers in Africa and around the world. Payments come in instantly, and you withdraw safely in your local currency.
More payment options like PayPal, Alipay, and mobile money will be added step by step. You’ll receive a notification on your dashboard and your registered email whenever a new payment method becomes available.
Our goal is simple: help African vendors receive payments without borders.
Card Payments
The Vidaripay E-Vendor Dashboard accepts card payments from customers worldwide.
Your customers can pay using:
Visa, Mastercard, Amex, Discover, Diners Club, JCB, and UnionPay.
Vidaripay also supports card payments in 100+ global currencies, so customers can pay in their local currency while you receive your earnings in your payout currency.
Current payout currencies:
- Rwanda: RWF
- Nigeria: NGN
If you ever need a payout in USD or another currency, you can request it separately.
More payout countries will be added as we expand.
Expanding African Currency Support
We are adding support for more African regions, including:
- GHS (Ghana)
- KES (Kenya)
- XAF / XOF (Cameroon, Senegal, Côte d’Ivoire, etc.)
- GMD (Gambia)
- ZAR (South Africa)
- TND (Tunisia)
All foreign payments appear in your dashboard and are converted to your payout currency during withdrawal.
Who Can Register
You must be:
- A shop owner, freelancer, service provider, or verified agent
- Based in Rwanda, Nigeria, or any supported African country
- Able to provide basic identification and verification documents
Registration Requirements
Rwanda (RWF Vendors)
- National ID or passport
- RDB certificate (if registered)
- RRA license (optional)
- Proof of address
- Selfie holding your ID
- Storefront photo with logo/business name (optional but recommended for fast approval)
- Short description of your business
- Compliance onboarding call (required)
Nigeria (NGN Vendors)
- National ID / NIN / Passport
- CAC certificate
- Proof of address
- Selfie holding your ID
- Storefront photo (optional but recommended for fast approval)
- Short explanation of your business
- Compliance onboarding call (required)
Other African Countries
- Government-issued ID
- Business or agent certificate (if available)
- Proof of address
- Selfie holding your ID
- Storefront photo (optional but recommended for fast approval)
- Purpose of account
- Compliance onboarding call (required)
Some countries may require extra steps depending on local laws.
What You Get
You must be:
- Create payment links
- Track sales instantly
- View customer payments
- Monitor your business growth
- Manage your store details
- Access the Payment Security Center
- Stay fully in control of your operations
…and more tools built to support your business every day
Payment Links
Create a payment link in seconds:
- Enter amount and description
- Share by WhatsApp, SMS, or email
- Customer pays using their card
- Confirmation appears instantly
Settlement & Withdrawals
Withdraw your earnings through:
- Mobile Money
- Bank transfer
- Cashout agents (where supported)
Payout Time
We process payouts as quickly as possible. Most vendors receive their money fast, but timing can vary:
- Rwanda (RWF): Often within minutes, up to 24 hours
- Nigeria (NGN): Usually same day, up to 24 hours
- Global payout requests: Depends on destination and payout method
Some transfers may take longer if extra checks are required or if banking networks are slow.
Currency Conversion
Foreign payments are converted to your payout currency at fair and transparent rates.
Notifications
Instant alerts for:
- New payments
- Withdrawal updates
- KYC progress
- Account activity
Chargebacks & Disputes
If a customer disputes a card payment:
- You’ll receive a notification
- You may need to provide evidence
- Stripe makes the final decision
This helps protect both the vendor and the customer
Refunds
You can request a refund for your customer anytime.
Refunds are deducted from your Vidaripay balance.
Compliance & Policies
KYC & AML
You must complete KYC before activating deposits, withdrawals, or extra dashboard features.
Prohibited Activities
Vendors are strictly prohibited from using Vidaripay for:
- Fraud
- Gambling
- Money laundering
- Illegal or unauthorized financial services
This helps protect both the vendor and the customer
Security Monitoring
We monitor accounts to keep the platform safe and to protect all vendors.
Security You Can Trust
Vidaripay uses bank level security, encrypted transactions, real-time monitoring, and alerts for anything unusual.
You can also view security updates inside your Security Center on the dashboard
Vendor Responsibilities
To keep your account active:
- Keep your details updated
- Make sure transactions are genuine
- Use payment links only for real business
- Follow alerts about disputes or refunds
- Keep your login secure
- Double-check amounts before sharing links
Regulatory Compliance
We follow:
- RURA & BNR (Rwanda)
- NDPR & CBN (Nigeria)
- Data protection and privacy laws
- Local regulations in supported countries
Vidaripay is a registered Data Controller in both Rwanda and Nigeria, ensuring all personal data is handled with full compliance and accountability
Simple Flow How It Works
- Create a payment link
- Share it with your customer
- Customer pays with their card
- Payment appears instantly
- Withdraw in your local currency
Partner With Us
Fintech aggregators, telcos, banks, and agent networks can partner with Vidaripay.
Contact:
partnerships@vidaripay.comVidaripay Rights
To keep the platform safe and compliant, Vidaripay may:
- Ask for more verification
When extra checks are needed or required by law.
- Review or delay transactions
If something looks unusual or needs compliance review.
- Limit or suspend accounts
If verification is incomplete, suspicious activity appears, or rules are not followed. (You will always be notified.)
- Decline high risk activity
Including fraud, scams, or illegal financial services.
- Update rules or fees
As the platform grows or regulations change.
- Close an account if required
In cases of confirmed fraud, repeated violations, or legal instructions.
This protects all vendors and keeps the platform safe.